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ADDITIONAL INFORMATION

Since every piece is handmade, each item has its own unique charm and slight differences may occur from the listing picture. Colours may differ slightly due to differences in computer monitor settings.

Jewellery information and care tips:
* Remove jewellery before showering or bathing
* Store in a dry place

Warnings:
* Products are not intended as toys for children and can be a choking hazard.
* Food designs may look realistic but please be aware that they are not edible!

PRIVACY & SAFETY

I am committed to maintaining the trust and confidence of visitors to my website and subscribers to my newsletter. I will not be using the data you give me in any way apart from how I specifically state I will be doing so.

 

VISITORS TO MY WEBSITE

I receive, collect and store any information you enter on my website or provide me with in any other way. When you, or anyone else, visits my website www.claytimedesigns.co.uk I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  This is for my own marketing purposes to find out which pages are most popular on the website, and to research customer patterns within the website. I do not access any of your personal data using Google and I do not allow Google or anyone else to make an attempt to find out the identities of those visiting the site.

 

CUSTOMERS

When you make a purchase I collect personal information such as your name, email address, purchase history, telephone number, shipping address and billing address. Payments are processed by Paypal and Stripe. For information around how Paypal and Stripe use your data please see their privacy notices.

 

My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by Claytime Designs adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

MAILING LIST

I would like to send you up to date news, offers and information as part of my monthly e-newsletter. To do this, I will need your email address. I may also email you to check I have your information correct, or to check you are happy still receiving content from me. If you do not want to continue receiving information from me, I will remove you from that mailing list. I will never give, sell, trade or rent any of your data to or with other organisations or businesses.

 

I use a third party provider, Mailchimp, to deliver the newsletter. Using Mailchimp’s reports on the email, I gather statistics around email opening and clicks using industry standard technologies to help me monitor and improve our e-newsletter. For information around how Mailchimp use your data please see their privacy notice.

 

I will not use the data you give me to subscribe to my monthly newsletter in any other way. It will not be saved on any other system aside from the Mailchimp list you signed up for, and I will not transfer it to any other lists unless you allow me to do so.

 

You have the option to unsubscribe at any time to my e-newsletter, either by clicking the unsubscribe link at the bottom of any of my emails, by emailing info@claytimedesigns.co.uk. Once you have chosen to unsubscribe from my emails, I will delete all data I have on you and it will be removed from my system permanently.

 

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to access the personal information I hold on you. Email your subject access request to info@claytimedesigns.co.uk and I will respond to your request within 1 month.

 

HOLDING YOUR DATA

I will hold your data for a maximum of 3 years unless you tell me that you would like it removed or you would like to be retained for longer. In either circumstance, I will notify you beforehand to find out what you would prefer. You will always be given a choice and I will not do anything with your data that you do not explicitly consent to.

 

 CHANGES TO THIS PRIVACY NOTICE

I may update this privacy notice from time to time under regular review, and am not under obligation to email you every time I update it. It will always be accessible in the footer of my website www.claytimedesigns.co.uk. This privacy notice was last updated on 27th July 2018.

PAYMENT METHODS

- Credit / Debit Cards
- Paypal

REGISTERED ADDRESS

82 Millbrook Street

Cheltenham

Gloucestershire

GL50 3RP

United Kingdom