I will ship your order from the UK within two working days of receiving payment. Custom orders may take longer but I will give a more accurate estimation upon discussion.
Orders within the UK will be sent by first class post. Additional shipping options, such as the option to add tracking, are available during the check out process. If you require a postage service not listed, just let me know and I will provide you with a quote.
I will notify you by email as soon as your order is shipped.
Jewellery items are packaged in a gift box and protected in a bubble wrapped envelope. Larger items are shipped in boxes.
If you are based in the UK your order should arrive in 2 - 3 working days.
Orders overseas will be sent by international airmail and should arrive in 7 - 10 working days, however due to occasional delays at customs, arrival time may take up to 4 weeks.
All taxes and/or duties are the responsibility of the buyer.
RETURN & EXCHANGE POLICY
I hope you love everything that you buy, however if you decide to return something, that's fine too! Please contact me first before sending anything back, stating whether you'd like a refund or exchange.
If you want to return something, the item needs to be in its original condition and original packaging and returned within 7 days of it being received by you. The buyer is responsible for the return postage costs.
Please note, I won't be able to give a refund for products I do not receive back or for products returned broken, so please ensure appropriate shipping is used. Earrings and custom orders are non-refundable.